Connecting to the JHU VPN ########################### To access Open OnDemand or other internal Rockfish services from off campus, you must first connect to the **Johns Hopkins VPN** using the **Ivanti Pulse Secure** client. This guide will walk you through the setup process. .. note:: You do **not** need the VPN if you are connected to the JHU campus network. Step 1: Download Ivanti Pulse Secure ************************************* 1. Visit the `JHU VPN Resource Center `_. 2. Scroll to the **VPN Client Installs** section. 3. Download the **Ivanti Pulse Secure** client for your operating system. 4. Install the application. Step 2: Configure the VPN *************************** 1. Open the **Pulse Secure** application. 2. Click the **+** button to add a new connection. 3. Use the following settings: - **Name**: JHU VPN (or any label you prefer) - **Server URL**: ``vpn.jh.edu`` *(Note: it's "jh", not "jhu")* 4. Click **Add**. 5. Select the new connection and click **Connect**. Step 3: Authenticate ********************* 1. Enter your **JHED ID and password**. 2. When prompted, enter your **MFA code** from your authenticator app. - The code changes every minute. - If your code expires, refresh your app and try again. 3. Once authenticated, your VPN session will begin. Step 4: Disconnect When Done ***************************** When you're finished with your session: 1. Reopen the **Pulse Secure** app. 2. Select your active session and click **Disconnect**. Troubleshooting **************** - **Can’t connect?** - Double check the server is set to ``vpn.jh.edu`` - Confirm your MFA code is current - Try clearing saved credentials if authentication fails repeatedly - **Still having issues?** - Visit the `VPN Resource Center `_ for up-to-date support